Heyway Terms and Conditions

Welcome to Heyway! These Terms and Conditions (“Terms”) govern your use of the Heyway platform and related services (the “Service”). By accessing or using Heyway, you agree to these Terms. Please read them carefully.

1. Account Registration

You must create an account to use Heyway. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

2. Use of Service

Heyway allows you to create, customize, and deploy chatbots for your website and app. You agree to use the Service only for lawful purposes and in accordance with these Terms.

3. Content and Data

You retain ownership of the content and data you upload or train your chatbot on. By using the Service, you grant Heyway the right to process and store this data as necessary to provide the Service.

4. Prohibited Conduct

You may not use Heyway to create chatbots that violate laws, infringe on intellectual property, or distribute harmful, deceptive, or abusive content.

5. Plans, Payments, and Refunds

Details of available plans and pricing are provided on our website. Payments are billed in advance. You may upgrade, downgrade, or cancel your plan at any time. Refunds are available within 14 days of purchase as per our refund policy.

6. Message Limits

Each plan includes a set message limit. If you exceed your limit, certain features may be temporarily suspended until you upgrade your plan or the limit resets.

7. Termination

We reserve the right to suspend or terminate your account if you violate these Terms or misuse the Service.

8. Liability and Disclaimer

Heyway is provided “as is” without warranties of any kind. We are not liable for any damages resulting from your use or inability to use the Service.

9. Changes to Terms

We may update these Terms from time to time. Continued use of Heyway after changes means you accept the updated Terms.

10. Contact

For questions about these Terms, please contact our support team at [email protected].

By using Heyway, you acknowledge that you have read, understood, and agree to these Terms and Conditions.